A. Service Connections

1. Owner Service Line

The Authority will permit connections to its sewer mains, where said mains are located in public streets, and/or any other location where an easement has been provided, or can be obtained at no cost to the Authority. All cost to construct service laterals, all surface restoration, permit fees will be paid by the owner or customer. After installation of owners lateral, the maintenance shall be the sole responsibility of the owner or customer, extending from the building up to and including the Y branch on the Authority's public main. All construction of service lines will be performed by a registered plumber.

2. Size and Type of Lateral

a. The Authority reserves the right to determine the size and kind of the service lateral from the main to the curb line, from the curb line to the property to be served, or from the main in a right-of-way to the property to be served. The service lateral from the curb to the property shall be laid in a straight line from the point of connection to the main, where the main is in a right-of-way, or from the end of the Authority constructed service lateral to the structure to be served, shall be at least four feet below the surface of the ground when final grading of the property has been completed. Any service lateral installed by the owner shall be installed by a registered plumber, shall be inspected and approved by the Authority's inspector, prior to backfilling the trench. Otherwise, any construction not approved shall be immediately removed and reconstructed in an approved manner.

b. The service lateral from main to the building shall be furnished and maintained by the owner of the property and shall be installed by a plumber within the Authority's easement as defined herein. Where required by the Authority, the owner shall install a vent in the lateral of the kind and size approved by the Authority. The service lateral vent and connection must be installed in accordance with the approved diagrams and plans which are supplied by the Authority. No other lateral, connection or vent will be permitted.

3. Separate Trench

No service lateral shall be laid in the same trench with any gas pipe, water service, or any other facility of any public service company, nor within three feet of any open excavation, vault, meter pit, nor shall the location be in conflict with any sidewalk or driveway.

4. Renewal of Service Lateral

a. Where the renewal of a sewer service lateral from the building to the “Y” branch of the public sewer main is found to be necessary, the Authority will allow it to be replaced at the same location as previously used or relocated if desired by the customer as long as the old service lateral is disconnected and properly plugged at the sewer main.

b. All cost to renew or relocate the service laterals, along with the restorations of streets, easements, etc. will be paid by the customer or owner and performed by a registered plumber.

5. Maintenance By Customer

All connections, service laterals and fixtures from the main to the building shall be maintained by the owner in good order. All leaks in the service lateral from the building to the main or in any fixture in the premises served, must be repaired immediately by the owner of the premises. The owner shall be responsible for notifying the Authority of the party contracted to do any maintenance work in the owner's service lateral prior to work being commenced, and said contractor shall not backfill any trench until the work has been inspected and approved by the Authority's representative. Any work not acceptable shall be immediately removed and replaced by work which is acceptable.

B. Construction, Installation and Repair

1. Permits and Fees

a. Prior to commencing any repair, construction, replacement or installation of any lateral which ties into, connects, or touches in any way the sewer main or in any way encroaches upon the easement of the Authority, the property owner or plumber shall secure from the Authority an installation/repair permit authorizing such work.

b. In order to secure a permit, the owner or their agent shall complete and file with the Authority an application for a permit together with the fee. This application must state in detail the work to be performed and who will do the work. Said form can be obtained from the Authority during normal business hours.

c. Once the application is filed and accepted by the Authority, the Authority will have two business days to review the application to either grant or deny the permit. If a permit is denied, specific reasons for the denial must be given by the Authority. Once a permit is granted, it will remain open for action for a period of 120 days from the date it is issued. The application must be accompanied by a fee as established in Schedule VII in order to be accepted by the Authority.

2. Plumbing

Only licensed plumbers of the State of New Jersey , who have secured an access permit from the Authority, shall be approved and allowed by the Authority to make connections into the main or to install, repair, or service the owner's lateral within the easement of the Authority.

3. Access Permits

Access Permit Regulations are as follows:

a. In addition to any other licenses or permits, required by law, regulation, or rule of any federal, state, county, or municipal body, a plumber must secure an access permit from the Authority before any construction permit will be granted.

b. All such access permits shall expire on December 31st of each year. The applicant must be a licensed plumber in the State of New Jersey .

c. Prior to the issuance of an access permit by the Authority, the Executive Director of the Authority (or his designee) shall be familiar with the applicant's experience, workmanship, and capability of performing the work normally undertaken by such plumbers. The Executive Director (or his designee) shall require references regarding the performance of the contractor from previous customers or other townships. For applicants who have not previously done this kind of work, the Executive Director may restrict or limit the applicant's access permit until the applicant has demonstrated performance in an acceptable manner.

d. A plumber's access permit may be revoked by the Executive Director upon serious violation of plumbing codes, the rules and regulations of the Authority, or upon repeated minor violations of the plumbing code or rules and regulations of the Authority

e. The Executive Director may refuse to issue an access permit or may revoke an issued access permit only after notice to the plumber stating the reasons for the refusal or revocation. The decision of the Executive Director is appealable by the plumber to the Willingboro Municipal Utilities Authority within ten days of receipt of the Executive Director's decision. The Authority shall confirm or overturn the Executive Director's determination within 30 days of the receipt of notice of appeal. At the appeal, the plumber shall be entitled to all the rights provided by the New Jersey Administrative Code.

f. Prior to the issuance of any access permit, each applicant shall provide evidence of insurance to the Executive Director showing general liability coverage and performance coverage with bodily injury limits of at least $100,000.00 for each occurrence and $300,000.00 aggregate and $50,000.00 property damage. Such evidence of insurance shall remain in effect during the permit year and shall provide for ten days written notice to the Authority of a cancellation .

g. The fee for a plumber's access permit to perform any of the services enumerated herein shall be in accordance with Schedule VIII of the Rates Schedule.

C. Sewage Connections

1. Prohibited Connections

Under no circumstances are any of the following connections to be permitted to sanitary sewers whether directly or indirectly, but the Authority reserves the right to prohibit connections in addition to those specified below when it deems such prohibition necessary to property protect Authority facilities:

•  Sump pumps

•  Floor Drain, area drain or yard drain

•  Rain conductor or downspout

•  Grease pit

•  Air conditioning equipment

•  Storm water inlets or catch basins

•  Swimming pools and fines subject to size and amount of water dumped.

•  Drains from piece of equipment or manufacturing process, except when specifically authorized under the provisions of these rules and regulations.

2. Requirements

a. Special Connections: Service laterals to public buildings, churches, apartment houses, commercial establishments and industrial establishments, shall be installed to conform to detailed plans and specifications submitted to the Authority by the applicant, and only after review and approval of those plans and specifications by the Authority.

b. Where ground water is normally above the invert elevation of the service lateral, "wedgelock" joints, or otherwise cast iron soil pipe, with properly caulked lead joints or other material approved by the Authority consulting engineer, shall be used in construction of service laterals. Where the trench bottom is soft and yielding, the Authority reserves the right to require that the service be laid in partial or total concrete encasement. Junctions of two different types of pipe, may, at the option of the Authority, be required to be encased in concrete of mix determined by the Authority.

D. Industrial Wastes

1. Agreement Required

The Authority will entertain applications with respect to the acceptance of industrial wastes into its sanitary sewerage system. If the application is approved by the Authority, service will commence only upon execution of a formal written agreement between the Authority and the applicant, and service will be furnished under and subject to the provisions of that agreement and the rules and regulations of the Authority. The Authority reserves the right to reject any and all applications seeking permission to discharge industrial wastes into its system. The terms and conditions of any agreement for the acceptance of industrial wastes will be the subject of individual negotiations. It is the policy of this Authority to consider each such application on its own merits and to establish specific conditions applicable to the particular situation in each contract. No contractual provision shall be regarded as establishing any precedent with respect to any other application. No connection facilitating the discharge of said industrial wastes shall be made prior to the execution of the agreement herein before mentioned.

2. Special Application

Prior to approving an application for a connection involving the acceptance of industrial wastes, the applicant shall submit complete data with respect to the following:

a. Flow diagram, showing points of application of chemicals, type and quantity of each chemical used per day and per shift, a schedule of operations, expected chemical characteristics of the untreated wastes, and the point or points of connection to the sewerage system. The normal situation will require the separation of, and from separate points of connection for, domestic sewage and industrial wastes from each industrial establishment.

b. Any other information the Authority and/or its Consulting Engineer may require.

3. Prohibited Wastes

Prohibited wastes are as described in Section V, E

4. Grease, Oil, and Sand Separators

When, in the opinion of the Authority's Consulting Engineer, grease, oil and sand interceptors, or oil reclaims are required, they shall be provided and maintained at the expense of the owner, in continuously efficient operating condition.

5. Preliminary Treatment

a. In such instances where it is agreed that the industrial waste will be received following preliminary treatment, drawings and specifications shall be submitted for approval, showing all pertinent details of the indicator-recorder-register type of fluid meter, and housing to be used, to meter the flow of industrial wastes connection within the sidewalk area. The control manhole shall be provided with adequate access manhole covers of approved type, through which access shall be possible to Authority personnel at all times. Drawings, specifications, reports, etc., shall be submitted in quadruplicate, and shall be prepared by a professional engineer.

b. The cost of preparing and submitting this data for consideration by the Authority, shall be borne by the customer. Likewise, the cost of sampling and analyses to determine compliance with the terms of the agreement shall be borne by the customer, although conducted by the Authority, or its duly authorized representative.

6. Penalty or Discontinuation

In the event that any industrial customer fails to conform to these regulations, or fails to comply with the terms and conditions of their agreement with the Authority, which failure causes damage of any sort to the Authority or Authority's employees, the Authority shall determine the extent of the damage and bill the industry accordingly. If such bill is not paid within five calendar days from the date of the bill, legal action may be instituted to enforce collection; or the Authority may resort to termination of the connection after giving twenty-four hours notice, or to termination of water supply. The Authority reserves the right to cancel the agreement, upon one year's written notice, in the event of repeated failure to comply with the terms of the agreement, or the rules and regulations of the Authority.

7. Industrial Waste Meters

Where the industrial customer provides its own water supply, entirely separate from that supplied by the Authority, or provides from its own sources, a portion of the water consumed on the premises, which eventually finds its way into the sewerage system of the Authority, the provisions of Schedule I will apply. This does not relieve the industrial customer from the requirement to furnish, install and maintain a meter of the indicator-register-recorder type, to measure the discharge of industrial wastes. The water meter will be supplied by the Authority, but the cost of installation will be borne by the industrial customer. All cost of furnishing, installing and maintaining the industrial waste flow meter will be borne by the industrial customer.

E. Regulation Regarding Deleterious Waste

1. Requirements

a. Any person desiring to make a new connection to the sewerage system for the purpose of discharging industrial wastes to the system shall submit full information regarding the wastes, including the following:

(1) Number of persons employed.

(2) Period of plant operation.

(3) Water consumption.

(4) Description of processes using water.

(5) List of chemicals used.

(6) Source volume and rate of wastewater discharge.

(7) Analyses of composite samples of wastewater, or anticipated characteristics of sewage and wastes to be discharged.

b. Industrial wastes may be discharged to the sewerage system only after permission has been granted in each specific case by the Authority. Sewage or other wastes containing unduly high concentrations of substances which add to the operating costs of the sewage treatment works will be subject to a surcharge. Where in the opinion of the Authority sewage and other wastes of a deleterious character adversely affect the treatment process, the Authority reserves the right to require that such sewage and wastes be treated by the contributor to remove or neutralize the objectionable substances before discharge into the sewers.

c. The characteristics of sewage and wastes discharged to the sewerage system shall conform to the following requirements:

(1) Temperature shall not exceed 150 degrees Fahrenheit.

(2) pH shall be not less than 5.5 nor greater than 9.5.

(3) BOD shall not be greater than 300 ppm.

(4) Suspended Solids shall not exceed 300 ppm.

(5) Total solids shall not exceed 1,000 ppm.

(6) Phenols shall not exceed 0.005 ppm.

(7) Cyanide a CN shall not exceed 0.2 ppm.

(8) Chromium as Cr shall not exceed 1.0 ppm.

(9) Copper as Cu shall not exceed 1.0 ppm.

(10) Iron as Fe shall not exceed 5.0 ppm.

(11) Nickel as Ni shall not exceed 1.0 ppm.

(12) Zinc as Zn shall not exceed 2.0 ppm.

(13) Boron as B shall not exceed 0.1 ppm.

(14) Lead as Pb shall not exceed 0.05 ppm.

(15) Ether soluble matter shall not exceed 10.0 ppm.

(16) Arsenic as As shall not exceed 0.005 ppm.

(17) Aluminum sulfate shall not exceed 10.0 ppm.

(18) Surface-active agents of synthetic detergents shall be of an approved type, with a high degree of biodegradability.

(19) Cadmium as Cd shall not exceed 0.01 ppm.

(20) Mercury as Hg shall not exceed 0.01 ppm.

(21) Silver as Ag shall not exceed 0.05 ppm.

(22) Manganese as Mn shall not exceed 1.0 ppm.

(23) Total Nitrogen shall not exceed 40 ppm.

(24) Total Phosphorus shall not exceed 50 ppm.

(25) Selenium shall not exceed 0.01 ppm.

(26) Total toxic organics (TTO) shall not exceed 5.0 ppm and shall include the following:

•  Acenaphthene
•  Acenaphthylene
•  Anthracene
•  Benzidine
•  Benzo (a) anthracene
•  Benzo (a) pyrene
•  Benzo (b) fluoranthene
•  Benzo (ghi) perylene
•  Benzo (k) fluoranthene
•  Bis (2-chloroethoxy) methane
•  Bis (2-chloroethyl) ether
•  Bis (2-chloroisoprpyl) ether
•  Bis (2-ethylbexyl) phthalate
•  4-bromophenyl phenyl ether
•  Butyl benzyl phthalate
•  2-chloronaphthalene
•  4-chlorophenyl phenyl ether
•  Chrysene
•  Dibenzo (a,h) anthracene
•  1,2-dichlorobenzene
•  1,3-dichloroebenzene
•  1,4-dichlorobenzene
•  3,3-dichlorobenzidine
•  Diethyl phthalate
•  Dimethyl phthalate
•  Di-N-butyl phthalate
•  2,4-dinitrotoluene
•  2,6-dinitrotoluene
•  Di-n-octyl phthalate
•  1,2-diphenylhydrazne (as Azobenzene).
•  Fluoroanthene
•  Fluorene
•  Hexachlorobenzene
•  Hexachlorobutadiene
•  Hexachlorocyclopentadiene
•  Hexachloroethane
•  Indeno (1,2,3-cd) pyrene
•  Isophorone
•  Naphthalene
•  Nitrobenzene
•  N-nitrosodimethylamine
•  N-nitrosodi-N-propylamine (N/A)
•  N-nitrosodiphenylamine
•  Phenanthrene
•  Pyrene
•  1,2,4-trichlorobenzene
•  2-chlorophenol
•  4-chloro-3-methyl-phenol (P-chloro M-cresol)
•  4,6-dinitro-O-cresol
•  2,4-dichlorophenol
•  2,4-dinitrophenol
•  2,4-dimethylphenol
•  2-nitrophenol
•  4-nitrophenol
•  Pentachlorophenol
•  Phenol
•  2,4,6-trichlorophenol

d. The discharge of the following wastes into the sewerage system will not be permitted.

(1) Gasoline, benzene, naphtha, fuel oil or mineral oil or other flammable or explosive liquid, solid or gas.

(2) Garbage, ashes, cinders, sand, mud, straw, shavings, metal, glass, rags, feathers, tar, plastics, wood, paunch manure, hair and fleshings, entrails, lime slurry, lime residues, dairy, brewery or distillery wastes, chemical residues, paint residues, cannery waste bulk solids, paper mill waste or any other solid or viscous substance capable of causing obstruction to the flow in sewer or other interference with the proper operation of the sewerage system.

(3) Any noxious or malodorous gas or substance, which either singly or by interaction with other wastes, is capable of creating a hazard or menace to life or property or of preventing entry into the sewers for their maintenance and repair.

(4) Any toxic radioactive isotopes with a half-life in excess of 30 minutes without special permit.

(5) Any wastes containing viable pathogenic bacteria other than those normal to domestic sewage.

(6) Concentrated dye waste, de-inking waste, spent tanning solutions or any other waste which are highly colored.

(7) Any "slugs" of sewage or waste, that is any sewage or waste exceeding a concentration greater than five times that of normal sewage or of the limiting characteristics for waste, discharged continuously for a period of fifteen minutes duration or longer.

(8) Any waste containing grease, oil, or other material that will solidify or become viscous at temperatures between 32 degrees and 150 degrees Fahrenheit.

(9) Surface or rain water, cooling water and water from roof or cellar drains.

(10) Any waste which in the opinion of the Authority is harmful to any portion of the sewerage system or to its operating personnel or the general public.

e. Any establishment discharging industrial waste into the sewerage system, when required by the Authority, will construct and maintain a suitable control manhole at an approved location to facilitate observation, measurement, sampling of all wastes excluding domestic sewage from the establishment. The control manhole shall be accessible to representatives of the Authority at all times.

f. Where preliminary treatment facilities are utilized before discharge to the Authority's sewers, they shall be subject to periodic inspection by representative of the Authority and shall be maintained in good operating condition at all times.

2. Penalties

a. In the event of any violation of the Rules and Regulations of this Authority or of any improper or unauthorized use of any portion of the water system or sewer system by any user, then the user shall in the discretion of the Authority, be fined a maximum of $100.00 for each violation or improper or unauthorized use. Each action constituting a violation or improper or unauthorized use, as well as each property affected by the violation or improper or unauthorized use, as well as each day that the violation or improper or unauthorized use exists, shall be counted as separate violations for the purposes of determining the fine to be imposed.

b. All fines shall be paid within 15 days from the date that the owner is notified in writing of the violations charged and the fine to be imposed. In the event that any person wishes to contest the violation or the fine imposed, the person aggrieved must file with the Authority within 15 days of receipt of notification of the violation and fine imposed, a written notice that the violation and fine shall be contested. A hearing shall thereafter be scheduled before the Authority at which time the Executive Director or their designee as well as the person aggrieved or their attorney, may present evidence regarding either the violation or the fine imposed. The fine, if any, that is imposed by the Authority after the hearing shall be paid within 15 days after the person aggrieved receives written notice of the decision of the Authority.

c. In the event that the fine is not paid as required under these rules, then the Authority, in its discretion, may terminate all water and sewer services to the user and may declare all agreements or contracts with the user null and void and of no force and effect.

d. The penalties imposed in this section shall be cumulative to the penalties described in other sections of these Rules and Regulations and to the other remedies afforded to the Authority by statute.

e. Nothing contained herein shall restrict or limit the right of the Authority to excavate any unapproved and unauthorized connections to its mains to inspect, save, repair (if necessary), and backfill. If such action takes place, the Authority shall have the right to charge any costs created thereby to the user and to collect said costs either by action at law or by lien and tax sale.

f. In the event a plumber performs services as enumerated herein without first securing a yearly access permit and/or an installation/repair permit in addition to any other requirements listed herein, the Willingboro Municipal Utilities Authority may proceed against said plumber in the same way as it would be able to proceed against the user.